This interview has restored my faith in Blizzard! I'm going to go preorder right now.
TOS and EULA, you actually have to opt out to not have your personal details shared with the company and other partners of yours. What was the thought behind this? If you have your names on your Battle.net accounts, you need to email Blizzard to opt out of sharing that information with your partners and third-parties.
Another thing I thought you'd promised was chat rooms within Battle.net...
Nope. No plans for specific chat rooms at this time. You'll be able to open up chats direct with your friends, and when we add clans and groups there'll be chats for your clans and groups, but no specific plans for chat rooms right now. Do you really want chat rooms?
Loads of people within the community are wanting Looking For Group chat rooms, and that sort of thing.
Well, if we've done our job right in terms of the matchmaking service, then hopefully they won't feel like they'll need it for that service.
AHAHAHAHAHAHAHAHA WHAT THE FUCK MANG[/spoiler]